守護自己的工作身份、善盡職責，對服務的對象有所交代。

這兩天休假的我：

回撥電話給詢問腕錶維修紀錄的客人。

追蹤預約來店賞錶的客人。

向總公司訂購客人的保卡。

請教敝公司維修中心有關客人取回完成保養的手錶後發現的小問題。

回覆感謝客人在售後調查和Google Map留下的正面評價。

同樣在這兩天等待婚禮籌備相關廠商回覆的我：

製作邀請函的公司回覆了我追加訂購「印製地址信封」的校稿，卻完全忽略了我一週前在看過邀請函和回覆小卡的一校後提出的更改需求。

兩週前見面討論、並承諾盡快給我們設計大綱和報價的花藝師，在我禮貌性email追了兩次之後，至今依舊無消無息。

🤷🏻‍♀️

我只能說，不滿和覺得憤怒的情緒無可避免，但多虧了自己這個總愛反芻經歷、從中省思的個性——在冷靜下來後，我深切感受到的是，在其位，確實就該好好謀其政。

這樣的經歷，再次提醒了我自己，要尊重自己的職業，留心客戶的需求，在工作上，對自己服務的對象有所交代。

透過自己的專業，要為公司賺進最大的利益和聲譽，也要努力為客戶解決我力所能及的問題。

Respect What We Do – If you hold the role, honour the work.

On my days off this week, I found myself returning customer calls, checking in on appointments, asking for advice for clients, and thanking clients for their feedback.

At the same time, I was also waiting on responses from a few wedding vendors. One company got back to me about an additional envelope printing order but completely ignored the revision requests I sent a week earlier. A florist, who promised a design proposal and quote two weeks ago, still hasn’t replied—despite two polite follow-up emails.

It was frustrating. But after letting the irritation settle, I started thinking. And what I came back to was this simple truth:

If you’re in a role, do it well. Respect it. Own it.

I believe that when we hold a professional role, we should honour it. That means being responsible, responsive, and mindful of the people you serve.

This whole experience reminded me to stay grounded in my own values—respect my work, care about the people I serve, and take every opportunity to show up with integrity. That’s how we build trust, deliver value, and grow. Not just as professionals, but as people.